Topic outline

  • General

    • banner-img-tla-Working-Relationships

      Learning Aims

      On completion of this module you will understand:

      • Effective Communications - the basis for developing relationships
      • The importance of 'attitude'
      • Managing upwards
      • The development of effective teams


      • Relationships
      • Communications
      • Behaviour
      • Managing Upwards
      • Problems and Issues
      • Developing Teams
      • Knowledge Module Test

      Working Relationships

      Who is this for?

      Anyone in a leadership/management role or aspiring to a leadership/management role up to and including operational levels or anyone interested in the theory/concepts and best proactive relating to the development and maintenance of effective working relationships at all levels within an organisation.

      This module has been designed to provide the underpinning knowledge requirements for the 'people management' units at levels 3 and 5 in the National Standards for Management, notably units: D1, D2a, D2b, D5, D6, D9, E11.

      You will recieve a 'Leadership Academy' certificate on completion of this module. The price for this unit is £77.00. Excl. VAT


      Firstly, there's a video to give you a quick insight into using the website and learning material. Also before you can begin learning there's a personal learning diagnostic that will help the course cater for your individual needs. Please click into this and complete the questions you find there.


      The Leadership Academy learning support can be accessed online, over the phone or in person. We'll be there with you every step of the way. We wish you all the best with this programme. Enjoy your learning!


  • Working Relationships

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